Privacy Policy

This privacy policy applies to the services of Charles and Sophie Montréal, and can be contacted via info@charlessophiemontreal.ca. We respect the privacy of our customers and ensure that the personal information you provide to us is handled with confidentiality.

Collected Data

We collect personal data that you provide to us when placing an order or creating an account, such as:

  • Full Name

  • Address Information

  • Email Address

  • Phone Number

  • Payment Information

  • IP Address and Device Information

  • Activity on Our Website

Purposes of Data Processing

We use your data for the following purposes:

  • Processing and shipping orders

  • Providing customer service and support

  • Sending updates and relevant information

  • Improving our services and website functionality

Sharing Data with Third Parties

Your data will only be shared with third parties if necessary for the execution of our services, such as payment providers or shipping services, or if we are legally required to do so.

Data Retention Period

Your data will not be kept longer than necessary for the purpose for which it was collected or as required by law.

Cookies

Our website uses cookies to enhance functionality, analyze visitor behavior, and support marketing purposes. You can adjust your cookie preferences through your browser settings.

Your Rights

You have the right to:

  • Access your personal data

  • Correct or update your personal data

  • Delete your personal data

  • Object to the processing of your data

  • Request data portability

To exercise any of these rights, please contact us at info@charlessophiemontreal.ca.

Contact Information

For questions or comments regarding this privacy policy, you can reach us at: